Privacy policy

Generally, escooter-direct collects Personal Data, either directly from you or from your authorised representatives (i.e. persons whom you have authorised, persons who have been validly identified as being you or your authorised representative pursuant to our then-current security procedures), from third parties, or from publicly available sources or through our website in the following ways :

1. When you submit a form for registering as a customer on our website or any other forms relating to any of our Products and Services 2.
2. When you interact with our contact form, for example, via emails.
3. When you request that we contact you, be included in an email or other mailing list
4. When you respond to our promotions, initiatives or to any request for additional Personal Data
5. When you submit your Personal Data to us for any other reasons.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.


COLLECTION OF NON-PERSONAL INFORMATION

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

USE AND DISCLOSURE OF PERSONAL INFORMATION

The personal information we collect from you will be used on managing and operating the Website, or shared with third parties (including related companies, third party service providers, ), for some or all of the following purposes :

1. To improve on customer user experience.
2. Responding to your enquiries through emails.
3. To process payment
4. To administrate the website
5. Verifying your identity

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on the escooter-direct Platform. If you do not have an account with us, you can do so by contacting us at our e-mail address.

We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.

SECURITY OF YOUR PERSONAL DATA

As we value your personal information, we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

COOKIES POLICY

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website.

Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms.

Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.

CHANGES TO THIS POLICY

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notice you of any significant changes. Please check our privacy policy on a regular basis.

HOW YOU CAN CONTACT US